DELIVERING & RECEIVING FEEDBACK
Case Study 1
Rachel has been working in early childhood for 4 years as a Certificate 3 educator (for 2 years at previous service and 2 years with your service). This is your first time working with Rachel this year in the birth - 2 yrs room. At the last room meeting you asked Rachel and the other two staff members to think of an experience they can do with the children in the morning session next week as you need to be on the late shift to cover the ECT requirements and you won't be starting until 10.00am.
Rachel put forward that she would take a focus group of children she has been observing to the tables to do some finger painting as she noticed they loved getting the paint all over their hands on Friday. You agreed that this experience was appropriate and asked…
If this is a repeated issue our supervisory role may need to be applied. We can influence, inspire and model however if the issue persists, we must make a meeting with Rachel to go through a set of very specific reminders about her roles and responsibilities. This is where code of ethics, laws, job descriptions can come in. You might do this or you might ask your senior to help. be prepared with a set of empathy points but action points. Focus on strengths and allow Rachel to reveal her weaknesses. See if you can drill right down to one specific barrier to her success.